Microspec CRM, Accounting and IT Systems

Microspec Computers Ltd,  Falkirk,  Scotland  –  30 Years of IT Expertise

 
“We use innovative IT Systems, Customer Relationship Management

   Products and award-winning Financial Management Software to

      help businesses improve and transform the way they work”

About Microspec

Microspec is based in Falkirk, Stirlingshire. The Company was set up in 1982 to supply business computer systems and offer related services to clients throughout Scotland.

Over the years it has developed into one of the country's leading suppliers of IT Systems, Customer Relationship Management (CRM) solutions and Management Information and Financial software.

It is a private limited company, owned by its directors who are actively involved in the day-to-day running of the business.

Mission Statement

“The business has as its sole commercial purpose the objective of providing valued and worthwhile business solutions that directly benefit its clients.  It will provide excellent client satisfaction and the service will be rated so highly by clients that they remain loyal advocates to the business.  The service will always be clearly defined, highly structured and priced in accordance with the value it represents to its clients”

“There will be a high level of mutual trust and respect among all team members, owners and clients. Each person will understand and subscribe to the business’s mission and will be highly motivated to assist in its accomplishment.

What We Do

We specialise in the supply of selected software packages and IT systems.  These are particular products in which we have confidence, and which we believe, have a wide application and a great impact on businesses of all sizes.  Our long and varied experience in software and IT system deployment places us in a unique position to help businesses develop through our expertise.

If yours is a small business just starting out, we can guide you through choosing your first computer network, setting up an easy to use bookkeeping and invoicing software system (for example, Sage Instant Accounts) and putting in place a reliable contact management database like ACT! by Sage so that you can keep track of your sales leads, customer service and marketing campaigns.

On the other hand, if yours is an established business, we offer over 30 years of expertise gained over a wide range of industry sectors and business sizes which can be put to use to help improve and develop your IT systems.   Delivering high performance, reliable and cost-effective network, CRM and accounting systems on budget and on time is our speciality. 

How We Do It

We assist our clients in analysing their business requirements in terms of the products we offer.

• We adapt the software specification to achieve tailor-made solutions which meet those particular needs.
• We offer training courses, presented by experienced computer software trainers, that will enable our clients' personnel to acquire the skills necessary to make the most of this tailor-made software investment
• We follow this up with a comprehensive after-sales support package including help desk access and software update services

               These measures ensure our clients' expectations in terms of business benefits, budgets,

                                        timescales and return on investment are fully met.