Customer Management and Sales Force Automation

With GoldMine V6.5 you can reduce the sales cycle by making the right information available to everyone on your team, from anywhere, at anytime. Manage customer information and communicate more efficiently in three ways:

• Team-based contact management allows a single source of customer information to be accessed throughout the organisation
• Ease-of-use equals less time spent learning software and more time spent servicing your customers
• Process automation helps shorten salescycles and increase revenue opportunities

Unlike stand-alone contact managers, GoldMine collects and centralises all information flowing through your organisation, giving every employee the tools to focus on finding and keeping customers

GoldMine helps businesses gather, store and analyse customer information to win - and most importantly, retain customers.

Key Benefits

• Complete Contact History Tracking - know who said what, to whom and what the next stage is
• Document Management - keep track of your frequently used letters and e-mail templates and spend less time locating the right information
• Analyse Your Team's Effectiveness - sales and quota analyses, leads analysis, statistical analysis and custom reports keeps you informed-
• Enhanced Outlook E-mail Integration - GoldMine works hand-in-hand with Microsoft Outlook to share contact, task and calendar information with your colleagues